Archer Thompson
Contact
For a product question, include the accessory name and the measurement you need. For an existing order, include the order reference and describe the issue.
Before you write
We cannot confirm compatibility from a camera brand alone. Tell us the dimensions of your complete setup, including caps, hoods or grips. For a damaged or incorrect item, describe what arrived and retain the packaging.
The form below opens an email draft for you to review and send. For return instructions, contact customer care before posting a parcel.
Customer service
Archer Thompson. 390 M Street SW, Washington, DC 20024, United States. This is a business contact address. Do not send returns here without receiving instructions.
Email: support@archerthompson.com.
Support hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern Time (America/New_York). We usually reply within one business day. Order cutoff: 3:00 p.m. Eastern Time (America/New_York), Monday to Friday.